Help Center

No, an account is required to place orders.

Yes, items like pallet boxes, larger bags, XXL-boxes etc. are all available at our webshop! If you're looking for something that's not listed on our webshop, please contact our sales department!

Our webshop offers a wide range of packaging options that are most commonly used. If you're looking for something that’s not available or needs to be custom-made, please contact our sales department.

Yes, absolutely! Contact our sales department to have boxes or other packaging and packaging materials printed, for example with your logo or design.

What are the standard dimensions of the products?

You can find all contact options here!

Follow us on social media and check out our blog, where we regularly post updates and new articles!

Yes, our corrugated cardboard packaging is highly eco-friendly. It’s not only FSC-certified (meaning the material comes from responsibly managed forests) but also 100% recyclable and biodegradable. Additionally, we use water-based glue and flexo printing, a sustainable printing technique with eco-friendly inks. This way, we minimize our environmental impact and contribute to a more sustainable world!

Yes, producing custom packaging is our core business. We work closely with our customers to create the perfect solution that fits their needs exactly.

Contact us via our contact page. For quotes on custom-made boxes, we need the following additional information: inner or outer dimensions in millimeters, quantity/quantities, cardboard quality, printing (including artwork), number of printing colors, invoice and delivery address, contact details, FEFCO code, maximum pallet stacking height, and whether it should be delivered with a flap.

For products in the webshop, the minimum order quantities are listed in the product description. For custom-made boxes, the minimum quantity depends on the box size and cardboard quality. Feel free to contact us for more information!

We don’t have a catalog available, but you can request product samples. Feel free to contact us to arrange this!

Yes, we are one of the few who can create a complete packaging system (outer box, inner box, and interior) entirely from cardboard. Our specialists in sales, the CAD department, and our years of experience make us highly skilled in this area.

There may be, depending on the situation. Feel free to contact us to discuss the options!

With over 50 years of experience in our factory, we know exactly what margins we can use to work optimally.
For our customers, we can always schedule advisory meetings.
Contact us, have someone come by, or we’ll arrange an online meeting!

No, we exclusively sell to businesses (B2B)

Please contact us so we can assist you!

All common browsers are supported.

Not yet!

You can do that here!

Yes, contact us and we will take care of deleting your account for you!

You can change your password here! If you forgot your password, you can set a new one here!

In the settings, you can update your billing details under company details!

Yes, it’s mandatory. We only sell to businesses, so without a VAT number, it’s not possible to place an order.

All products are delivered from stock unless otherwise stated. If the stock of a product is insufficient, we will contact you once it is replenished.

No! Stock items cannot be picked up as the location does not support this. However, exceptions can be made upon request and in combination with custom-made items and production items. Please contact the Sales Department for more information.

Yes, we can instruct our preferred carrier to deliver within 2–4 hours (e.g., between 12 and 14 o’clock). However, additional costs will apply!

Yes, we will ensure that delivery is made with a truck equipped with a tail lift. This is no problem and comes at no extra cost. However, this must be communicated in advance, as it is not a standard procedure! If the location is difficult to access (e.g., in a residential area with narrow streets), please let us know so we can deliver with a smaller vehicle.

This depends on the type of item! Most in-stock items can be delivered within 2 working days.
Production items take a bit longer; generally 8-10 working days, depending on the workload in our production department.

Yes, we deliver internationally, but only on request due to extra planning and shipping costs!

Yes, this is possible on request. Please contact our sales department for more information!

You can easily find all your invoices in your order history!

Yes, our webshop already uses tiered pricing. For custom boxes, the same principle applies: you can always request quantities and see what volume discounts are available. The price difference will be clearly shown in the quote. For larger quantities than what we offer on the webshop, feel free to contact us. We’ll always find a solution!

Contact the sales department directly. It’s best to call first and then send an email to [email protected]. Provide as much detail as possible about the issue and include photos of the damage. This way, we can quickly find a solution for you!

Deliveries in the Netherlands or Belgium:
- Orders up to €350.00 are charged to €15.00 handling and delivery costs.
- Orders over €350.00 are delivered free of charge (excluding handling and delivery costs).
- Orders with a calculated box are delivered without additional handling and delivery costs.

An additional surcharge will be charged for delivery to the Wadden Islands or areas that can only be reached by ferry (delivery & costs on request only).
All prices quoted are exclusive of VAT.

The common Credit and Debit cards, iDEAL, PayPal, Bancontact, Giropay, Sofort, and SEPA Direct Debit! When placing your order, you can always check the current payment methods!

Yes, payment on account is possible. However, we will carry out a credit check in advance. If the credit rating is insufficient, we will contact you to discuss the next steps. In that case, we may require payment in advance.

We only accept payments in euros. Many banks now automatically convert currencies if you pay in a different currency.

Yes, our website is secure! We use HTTPS for an encrypted connection, process payments via Stripe, and store passwords with secure Argon2 encryption. This ensures that your data is well protected during your visit and purchases.

You can find our terms and conditions here! They are also available in the footer of our website.

Absolutely! We use Stripe, a globally recognized and secure payment platform. Stripe complies with the highest security standards, such as PCI-DSS, to ensure all your payments are processed safely. You can rest assured that your data is well protected.

Yes, you can find our privacy policy here! There's also a link in the footer of our website.